Frequently asked questions

Not at all! Ask Luca is designed for users of all technical levels. Our interactive learning hub guides beginners through AI concepts, while our intuitive interface makes it easy for anyone to incorporate AI solutions into their workflows. For advanced users, we offer sophisticated tools and customization options.

Security is our top priority. We implement bank-grade encryption, SOC 2 compliance, and follow industry best practices for data protection. Your data is encrypted both in transit and at rest, and we provide comprehensive audit logs and governance tools to ensure compliance with your organization's policies.

We offer multiple levels of support depending on your plan. Starter users get email support, Professional users receive priority support, and Enterprise customers have access to 24/7 phone support and a dedicated AI specialist. We also provide comprehensive documentation, tutorials, and community resources.

Getting started is easy! Professional plans include a free trial, and we offer onboarding assistance to help you get the most out of the platform.